Managed AI agents for service businesses. We build it. We run it. You grow.
Hermes MSP is a managed AI operations service for service-based SMBs. We deploy custom AI agents that handle your scheduling, dispatch, invoicing, follow-ups, lead triage, and customer communication — then we host, monitor, and support them 24/7.
Custom AI agents configured to your workflows — prompts, voice, rules, integrations. Built and live in 14 days.
Cloud hosting, uptime, scaling, model costs, bug fixes, security patches. You get a private AI operations layer. We run the infrastructure.
No hiring. No building. No maintenance. Your team focuses on revenue while AI handles the operational workflows that eat hours nobody bills for.
We map your workflows and identify the highest-impact automation targets.
We configure Hermes agents for your business — prompts, voice, rules, integrations.
Agents run in shadow mode. You review. We tune.
Agents go live handling real workflows. Your team trained.
We host, monitor, update, and support. Monthly review calls.
One-time onboarding + monthly service fee. 12-month minimum. All tiers include hosting, model costs, support, and a monthly review call.
Everything in Tier 3, at a locked discount. First 3 clients only. In exchange: one 60-min case study interview, one written testimonial, and up to 2 reference calls per quarter. Locked pricing for the full 12-month term.
Book a Discovery Call →Configured to your workflows — prompts, voice, rules, integrations.
We run the infrastructure. You get the results.
Tracked and reported monthly. No surprise bills.
Your agents stay current without your team touching anything.
See your usage and costs in real time.
Optimization recommendations based on real data.
Hardware · Voice/phone minutes · Third-party SaaS subscriptions (Brevo, Twilio, CRM seats, SMS, domain, Google Workspace) · Marketing spend · Legal or accounting services · Custom on-prem deployments (cloud-only)
Hermes MSP is built for service-based SMBs — HVAC, plumbing, electrical, mechanical, mobile services, contractors, and field-service businesses.
| Attribute | Target |
|---|---|
| Revenue | $1M–$25M annual |
| Team | Owner-operator or small leadership team |
| Pain | Spending too much on admin and labor. Wants AI leverage without building it themselves. |
| Mindset | Forward-thinking. Ready to let AI handle operational workflows. |
The same AI operations infrastructure that powers Hermes MSP. Real data from our production fleet.
Zero human intervention on 64 automated business runs. This is the infrastructure your agents get — day one.
What you pay vs. what you get back. Annualized for a typical $5M service business.
Numbers based on a $5M HVAC/plumbing business. Your actual return depends on your workflows and volume. We model this on the discovery call.
We run this system ourselves. 604 emails sent. 500 delivered. 54 opens. 4 qualified discovery calls booked — automatically. The same infrastructure your agents run on. We don't sell what we don't use.
If your first agent isn't live in production within 14 days of kickoff, you don't pay the onboarding fee. We only get paid when we deliver.
Need something beyond your tier? Each add-on is scoped, quoted, and built separately.
| Add-On | Starting At |
|---|---|
| New agent build | $2,500 |
| New workflow integration | $2,500 |
| Custom training (company voice, SOPs) | $2,500 |
| Data migration | $2,500 |
12 months
60 days written notice, no early-termination fee
Non-refundable once Week 2 has begun
Required — fair billing and capacity planning